Roman Kuvshinnikov

11 дек 2020 11.12.2020

Хостинг Timeweb не работает. Как вы поступаете, когда заказчик ругается на недоступность сайта, а проблемы у хостинга?

Коллеги, у меня проект на Timeweb хостится и сайт уже не работает минимум с 16:00. На сам сайт хостинга тоже попасть не получается, а заказчик жалуется на неработающий сайт и «потери бизнеса» в период пикового спроса.

У кого схожая ситуация (или были такие) и как вы поступаете в подобных случаях, когда заказчик ругается на недоступность сайта, а проблемы на стороне хостинга?

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Роман Золин

11.12.2020

Проблемы у тинькова как я понимаю с этим связаны? Ровно с 16 часов приложение перестало работать.

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Тинькофф

11.12.2020

Хм, у нас все работает. Напишите, пожалуйста, нам в ЛС ваши ФИО и дату рождения со скрином ошибки. Проверим.

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Maksim Momonov

11.12.2020

а почему не приложили образец разрешения на обработку персональных данных?

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Тинькофф

11.12.2020

А для какой цели в данной ситуации? :)

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