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Silverjohn

17 фев 2020 17.02.2020

Маркетплейс Ozon задерживает выплаты поставщикам

Стройная система выплат впервые (по словам старожилов) дала сбой.

Апдейт ситуации: примерно в 19:00 МСК появился номер платежки.

Апдейт 2: деньги пришли утром 18.02, хотя статус "Ожидает оплаты" остался.

Скрин из моего кабинета, с 14 февраля нет выплаты. Сегодня техподдержка ответила: «Извините сегодня все оплатим», но уже 16:48 и статус так и не поменялся, оплата не отправлена.

Случай не единичный, жалуются также на форуме Nonfoodmarket.

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Rafael Gadimov HORECA Project Solutions

25.02.2020

уже 25-е число, как раз по договору крайний день оплаты.
Не увидели даже документов в ЭДО.
Обычно, озон присылает на ЭДО, мы сверяем, подтверждаем и подписываем. Далее в течении суток приходят средства на счёт. Сейчас тишина.
Уже и их apple business chat не отвечает. Раньше хоть оттуда ответ можно было дождаться.

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Евгений Evgeny

25.02.2020

Да, сегодня деньги тоже ни мне, ни знакомым не пришли. Все в статусе "ожидают оплаты".

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Сергей Комаров

26.02.2020

Добрый день! Проверьте, пожалуйста, сегодня утром все платежи должны были дойти

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