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Iven vivo

8 июл 2020 8.07.2020

«Мегафон» поменял тариф стоимостью 350 рублей на тот, что стоит 1200 рублей

Здравствуйте. Отец пользуется «Мегафоном» с 2004 года. Но такое впервые. Был у него тариф, который стоил 350 рублей. И вдруг у него списывают 1200 рублей.

Написал в поддержку, оказывается было SMS (которое отец, скорое всего, посчитал за спам и удалил).

Интересно, какой логикой они руководствуются если на сайте есть другие тарифы, более близкие к старой цене.

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Светлана Завацкая

8.07.2020

У меня такая же ситуация была только с lifecell. Тариф с 400 рублей, предлагали переподключить за 950 рубл. Хорошо хоть позвонили, лично предупредили, смогла отказаться

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Iven vivo

8.07.2020 Автор

Вот у меня отец тоже возмущен что не позвонили. Мол смс прислали и дальше ваши проблемы.

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Светлана Завацкая

19.07.2020

Но в таком случаи компания говорит что предупредила, а было бы неплохо в голосовом оповещении.

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