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Фарид Багишев

29 сен 2020 29.09.2020

Пропал брокерский счет в "Тинькофф Инвестиции"

При открытии приложения Тинькоф Инвестиции обнаружил что предлагается открыть брокерский счет, но дело в том что он у меня есть.

Сразу написал в чат и, в тоже время, позвонил в техподдержку Тинькофф. Оператор подтвердила что брокерский счёт в системе присутствует. Открыл сайт и показал оператору личный кабинет и раздел инвестиций где так же предлагается открыть брокерский счёт.

Чуть позже отписалась техподдержка в чате. Описал ситуацию, отправил скриншоты из приложения

Далее как есть

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Азат Абдуллин

1.10.2020

сегодня у меня пропал брокерский счет на тинькофф..... что за дела?

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Тинькофф

1.10.2020

Ситуация связана только с отображением информации в приложении, деньги (акции, бумаги, фонды) никуда не пропали. К началу торгов все исправили.

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