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7 июн 2021 7.06.2021

«Яндекс.Маркет»: цена на один и тот же товар разная — с подпиской «Плюс» он дороже

Последние несколько недель «Яндекс» активно пиарил свою мегараспродажу для подписчиков плюса. Сегодня распродажа стартовала, и что мы видим?

Ниже цена в инкогнито:

А за столько предлагают купить подписчикам плюса

Повторяется история с такси, когда цена для подписчиков выше?

#жалобаяндексмаркет

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Олег Купцов

7.06.2021

Здравствуйте! Я из команды Маркета. Цены на некоторые товары с подпиской оказались выше, чем без неё. Так вышло, потому что настройка делается вручную: на стыке технологий и человеческого фактора такое бывает. Ошибку заметили быстро, но некоторые клиенты успели с ней столкнуться.
Простите нас и, если успели заказать по ошибочной цене, напишите — разберёмся.

Сейчас цены правильные, но приложению нужно время до конца дня, чтобы отобразить их на всех устройствах.

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Дмитрий Истомин

7.06.2021

Ну ок, допустим каждый ошибается. Будет ли какая нибудь компенсация за ошибку по вашей вине?

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