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21 авг 2021 21.08.2021

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Игорь

21.08.2021

С 1 января 21 года магазины розничной торговли не обязаны иметь жалобную книгу.

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Алeкcандр Блoxин

21.08.2021

Тогда что делать, если нарушают права?

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Игорь

21.08.2021

Передать претензию и они должны ответить на неё в течении 10 дней по ЗоЗПП. "Взамен" жалобной книги ничего не придумали нового, но это только розничной торговли касается, в остальных местах она всё ещё нужна. И в Роспотребнадзор можете обратиться при желании.

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