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Александр Шестаков

30 авг 2021 30.08.2021

Несколько недель не могу управлять рекламой в Яндекс Директе

Не получается редактировать, создавать новую, дублировать,... рекламу в Яндекс Директе.

Поддержка говорит ждите.

Кто-нибудь сталкивался? Решилось как-то?

#yandex #жалобаяндексдирект

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Дмитрий Громов

31.08.2021

Александр, здравствуйте! Я из поддержки рекламных сервисов Яндекса. Чтобы детально разобраться в описанной вами ситуации, уточните, пожалуйста, номер любой рекламной кампании на логине, номер обращения в поддержку, а также полноэкранные скриншоты или скринкаст, иллюстрирующий происходящее, можно в личные сообщения. Буду рад помочь.

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Александр Шестаков

31.08.2021 Автор

Добрый день, отписал в личку.

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Дмитрий Громов

1.09.2021

Александр, здравствуйте! Как уже написал вам в личные сообщения, сейчас всё должно работать корректно, проверьте, пожалуйста. Если появятся ещё вопросы или потребуется помощь – пишите, буду рад помочь!

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Александр Шестаков

1.09.2021 Автор

Спасибо, заработало!

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