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Зоя С.

27 дек 2021 27.12.2021

Озон не возвращает деньги

Заказала товар (заказ 85119861-0003) от 12.12.2021 г. 12 декабря отказалась от этого товара (согласно инструкции в озоне, если заказ аннулирован в течение 6 часов, то возврат денег в течение 1-2 дней). так вот сегодня 27 декабря 2021 года, а озон занимается отписками и враньем.

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Dark Falcon

27.12.2021

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Ozon

27.12.2021

Зоя, добрый день. Деньги за заказ к нам поступили чуть позже, чем вы отменили его. Поэтому они зачислились на баланс в личном кабинете, а не отправились автоматически обратно на вашу карту. Видим, что сегодня деньги повторно отправили по вашим реквизитам банковским переводом. В течение 1-2 дней они будут зачислены. Ожидайте, пожалуйста.

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