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Мария Камышова

1.04.2022

Заказ 41690247-0034 от 10.03.2021 на сумму 66 490 руб.
До сих пор не доставили, статус заказа: дата доставки на уточнении. Продавец сообщил со своей стороны, что заказ был отменён: то ли Ozon отменил, то ли Транспортная компания… Итог: ни товара, ни возвращённых денег… Все претензии в чате: штампующий ответ- извините, мы разбираемся в данной ситуации и тд. Да мне не нужно, чтобы Вы разбирались, за три недели мне не доставили товар- верните мне мои деньги!!!
Я с удовольствием присоединилась бы к коллективному иску в Роспотребнадзор.

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Ozon

1.04.2022

Мария, здравствуйте. По вашему заказу открыт Арбитраж 30 марта, в течение 10 дней мы вернём деньги. Пожалуйста, простите, что не смогли доставить заказ от продавца. Ситуацию с отменой разберём, так как у нас заказ ещё активен. Виновный будет наказан.

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