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1 апр 2022 1.04.2022

альфа-банк не начислил кэшбэк по акции

Увидел специально предложение — кешбек 22% за покупку акций.

Купил в феврале акций на 18-20к, ждал, что в следующем месяце (в марте) получу уже деньги, как обещал баннер акций, но ничего не пришло. В поддержке невозможно добиться оператора, один бот отвечает.

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Альфа-Банк

5.04.2022

Возвращаемся с ответом.
Выплата по акции поступит до конца апреля 👌

В марте её не было в связи с приостановкой торгов в конце февраля (не прошли все расчёты до возобновления торгов в конце марта). Мы проконтролируем, чтобы в апреле всё прошло как надо.

В личку направили небольшой подарок в качестве извинений за долгое ожидание.

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Maxim Navarski

5.04.2022 Автор

Благодарю! Подарок правда отличный. Перекрывает все неудобства

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Альфа-Банк

1.04.2022

Максим, приветствуем!

Уже смотрим, что могло пойти не так и как вам помочь. Вернёмся с решением 👌

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Maxim Navarski

4.04.2022 Автор

Собственно, вот так вы и работаете. Даже "удовлетворительно" не поставить

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