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Анна Янина

3 июл 2022 3.07.2022

ВТБ кинул с выплатой 1% по опции "сбережения" за май 2022

ВТБ не начислил процент по опции "сбережения" за май 2022г. , несмотря на то что были выполнены все условия — потрачено более 20000 рублей с карты, к которой подключена данная опция. В ответ на обращение написали, что было 31.05.2022 г. подано поручение на отказ от пакета "Привилегия" и они не могут рассчитать вознаграждение. Всё в кучу смешали и мух , и котлеты....Какое отношение "Привилегия" имеет к опции "сбережения" ? Опция "сбережения" была подключена к карте при размещении денег на накопительном счёте за несколько месяцев до подключения пакета "Привилегия". Деньги всегда тратились с одной и той же единственной карты, никаких дополнительных карт не оформлялось и до подключения пакета "Привилегия" , и после.

Позорище! Там сумма меньше 1000 рублей, но сам факт! Если уж Вы в условиях указали, что с опцией "сбережение" будет +1% к ставке при тратах по карте более 10000 руб, так будьте любезны... #vtb

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Вадим Климов

3.07.2022

Экономика должна быть экономной)

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Банк ВТБ

4.07.2022

Добрый день!
Пришлите, пожалуйста, в личные сообщения ваши ФИО (полностью) и дату рождения. Все проверим и вернемся с ответом.

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