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Елена Караева

30 ноя 2022 30.11.2022

Озон более 10 дней не возвращает деньги после возврата товара

18.11.2022г. забрала из пункта выдачи Озон заказанный товар. 19.11.2022г. был осуществлён возврат товара надлежащего качества в пункт выдачи, в виду того, что не подошел размер. Денежные средства были возвращены на Баланс средств в ЛК Озон, но вывести свои же деньги на банковскую карту я не могу уже более 10 дней!!! Заявка на вывод денежных средств была направлена 19.11.2022г.

Это неправомерно и прямое нарушение Закона! И я не одна такая.

Прошу Озон @Ozon вернуть мои деньги!

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Роллон Пешеход

30.11.2022

Если для оплаты выбираете озон счет, то на него деньги и придут. Вывести их можно переводом, нужно счет сделать полноценным, данные свои передать.

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SmoothGrad

30.11.2022

Достаточно "Базовый"

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