Приёмная

Михаил Круглов

5 дек 2022 5.12.2022

ВТБ онлайн не работает за границей

Уже больше недели не работает ВТБ онлайн, нахожусь в Европе. Не работает ни приложение, ни вход через сайт.

Банк игнорирует проблему, хотя пользователи банки.ру уже много раз жаловались.

Фактически клиенты оставлены без надлежащего обслуживания. Людям надо делать ежемесячные платежи, а сделать это не получается.

Прошу привлечь внимание к этой проблеме. Уже люди отмечались, что нет доступа из Германии, Голландии, Армении, Шри-Ланки и других

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Александр Сапегин

7.12.2022

Не работает сайт и не работает приложение ВТБ, в Тайланде, во Вьетнаме, в Индии, в Бангладеше. Когда у Альфа банка была подобная проблема они справились за 5 дней. Почему банк ВТБ не может этого сделать? Специалисты с низкой квалификацией у них работают? Совет руководству банка ВТБ, обратитесь за помощью к Альфа банку или решите уже эту задачу невозможно терпеть ваше бездействие.

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Natalia Mitina

8.12.2022

В Дубае тоже втб не работает🥴

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