17 ноя 2022 17.11.2022

Худший из всех площадок

Сделала заказ в Сбермегамаркет. Сначала задержали доставку на 2 дня, через 2 дня вообще отменили заказ. Я позвонила в поддержку чтобы уточнить по поводу возврата денег. Мне сказали, ждать 2 дня. Через 2 дня написала и получила ответ о том, что был тех.сбой деньги не поставлены на возврат. Ну люди, вы че? Я звонила 2 дня назад, вы даже не соизволили ничего сделать, вечно извиняясь за отвратительный сервис. Теперь пришло сообщение на почту, пришлите фото, что не так с товаром? Просто издевательство!!! Товар я не получила. Самое интересное, что жалобы или обращение оставить никак нельзя, даже по телефону через службу поддержки. Очень удобно придумали! Молодцы, нечего сказать. Никому и никогда не советую связываться с этим маркетплейсом если не хотите портить свои нервы.

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John Smith

16.12.2022

Дополню , не могут решить ситуацию , которую другие площадки за 2 минуты выполняют. Получен поврежденный товар

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Мегамаркет

23.12.2022

Здравствуйте. Напишите, пожалуйста, нам в личные сообщения или в комментариях номер вашего заказа или телефона.

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