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11 апр 2022 11.04.2022

Минцифры и Роспотребнадзор «проработают» создание единой книги жалоб на «Госуслугах» Статьи редакции

Создать сервис предложил дизайнер Артемий Лебедев.

Глава Минцифры Максут Шадаев оценил идею Артемия Лебедева создать электронную книгу жалоб на «Госуслугах», сообщило Минцифры. Там можно будет оставлять отзывы о работе предприятий. Ведомство «до конца апреля проработает этот вопрос с Роспотребнадзором».
10 апреля Лебедев в своём Telegram-канале предложил отказаться от бумажной книги жалоб и предложений в заведениях, потому что закон об этом «морально устарел». Он считает, что нужно сделать единый сайт для потребителей «со всей информацией обо всех предприятиях», контактами руководства и другими данными.
Электронная книга жалоб может привести к внеплановым проверкам, считает основательница сети кафе «Андерсон» Анастасия Татулова.

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