#Firsttimebuyers

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27.04.2020

Проанализировали более 100 тысяч твитов необанков и узнали, кто что пишет

Необанки используют Twitter как полноценную службу поддержки клиентов — быструю, практичную и неформальную. Дают ли цифровые банки развернутые ответы прямо в этой соцсети или используют ее как канал вхождения запросов с последующей переадресацией?

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