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Михаил Алферов

24 мая 2022 24.05.2022

WB удерживает д/с за возврат товара

Добрый день, уважаемые пользователи. Сразу прошу извинить, если мой вопрос не корректен для данного сообщества. Суть такова: 08.05.2022 был приобретён товар Куртка CERRUTI 52871768414 стоимость 68800 по полной предоплате. 10.05.2022 данный товар прибыл в ПВЗ, там же примерили, размер не подошел, возврат. На данный момент 24.05.2022, деньги не возвращены, в чате и по телефону, отписки из серии, ожидайте ваш запрос обрабатывается( номер запроса 200285991) Жалоба в РПН написана, при звонке в РПН , специалист порекомендовал написать официальную жалобу на имя ген.директора WB, написал. Подскажите, может кто то сталкивался, есть какие либо еще , способы повлиять на WB. Спасибо, доброго всем дня!

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KomyKak

24.05.2022

не помогу, но шлю лучи добра и поддержки

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Михаил Алферов

24.05.2022 Автор

Спасибо)

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24.05.2022

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Геннадий Черкасов

25.05.2022

Почему же.. Детское питание, памперсы.. Вполне себе неск. тысяч стоит.

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