15 янв 2022 15.01.2022

@СберМегаМаркет торгует контрафактом!!! Обращение CCS-756256

Я просто в шоке!!! Даже в мыслях такого не было, что так может получиться!!! Заказал перед НГ в подарок наушники Apple AirPods Pro. Прислали, вскрыл их 31.12.2021 и обнаружил что эта подделка!!!!! Тут же незамедлительно написал в поддержку обращение от 31.12.2021, но вот уже 15.01.2022 и они даже не удосужились ответить мне! Собираюсь идти в полицию и писать заявление о мошенничестве, и как мне уже подсказали следует обратиться в Роспотребнадзор!!! Не знаю поможет это или нет, но написал в представительство Apple в России, о том, что на маркетплейсе @СберМегаМаркет продают контрафакт пол их брендом.

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Мегамаркет

21.01.2022

Здравствуйте. Ваше обращение CCS-756256 находится в работе у наших специалистов. Ответ обязательно будет предоставлен. В некоторых случаях может потребоваться чуть больше времени. Пожалуйста, ожидайте.

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Евгений

22.01.2022 Автор

Чуть больше это сколько??? Полный игнор и ни одного ответа с 31.12.2021!!!! Это нормально???

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Мегамаркет

25.01.2022

Здравствуйте. Благодарим вас за терпение и ожидание. Сделаем всё возможное, чтобы у вас оставались только приятные эмоции после покупок.

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