7 апр 2022 7.04.2022

Авито не возвращает деньги

Купила принтер через доставку Авито. Через 2 недели пришел 28 марта . Открыла посмотрела.принтер был перевернут. Хотя на коробке было указанно где верх..я отказалась забирать . Но пока доехала домой ! Меня поздравили с покупкой!

Деньги продавцу отправили.

Я оказалась без принтера и денег.

Авито отвечают шаблонно. Скрин моей недопокупки прилагаю.

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Авито

7.04.2022

Здравствуйте, Ольга. Мы уже связались с партнёрами – ждём от них ответ. Постараемся ускорить решение вашего вопроса 🙏

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Авито

5.05.2022

Здравствуйте, Ольга! Мы разобрались в ситуации: деньги не вернулись, потому что заказ был выдан по коду, который вы сообщили сотруднику доставки. В таком случае сделка считается завершённой. Но так как заказ был возвращён продавцу, наши коллеги рассмотрели вашу заявку на компенсацию и смогли одобрить ее. Сейчас они завершают процесс оформления документов и после смогут перевести деньги на ваш счет.

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