Regina Polkhovskaya

14 апр 2022 14.04.2022

AliExpress не возвращает деньги

сделала заказ 23.02.2022, посылку вернули обратно продавцу , открыла спор 5 марта, возврат одобрен , но деньги не возвращают , прошло уже больше 30 дней, а вот за другую покупку,сделанную позже , где и сумма была намного меньше, вернули очень быстро . Номер заказа 5017222914049140

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AliExpress Россия

15.04.2022

Здравствуйте! Стандартный срок возврата средств составляет от 3 до 20 дней, но сейчас из-за технических ограничений на проведение возвратов по некоторым заказам, этот срок может быть слегка увеличен. Специалисты финансового и технического отдела прикладывают все усилия, что бы скорее вернуть средства нашим пользователям, мы пониманием насколько это сейчас важно в текущей ситуации.
Благодарим вас за уже оказанное терпение и просим подождать еще немного. Приносим извинения за неудобства.

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Regina Polkhovskaya

15.04.2022 Автор

Слегка увеличен , это на сколько ?

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AliExpress Россия

15.04.2022

В наших интересах вернуть средства пользователям как можно скорее. Точную дату, к сожалению, назвать пока затрудняемся, в ближайшее время станет доступно больше информации.

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