Иван Макаров

29 июл 2022 29.07.2022

FunPay покрывает продавца-мошенника

Всем привет!
На днях купил тайм-карту для подписки WoW у продавца с отличными отзывами.
Но спустя сутки обнаружил, что продавец сделал возврат этой тайм-карты.
Обратился в поддержку FunPay с просьбой вернуть деньги за не оказанную услугу, но мне ответили, что продавец уже вывел все деньги и мол они ничего не могут с этим поделать, хотя являются гарантом сделки между покупателем и продавцом.

На скриншоте можно увидеть, что у продавца были безупречные отзывы

Однако за последние сутки стоит несколько единиц, включая мой отзыв, который я изменил сегодня.

Переписка с поддержкой FunPay

Получается, любой человек, имеющий аккаунт на FunPay, может продать кому-либо какую-либо услугу, вывести деньги на свою карту/кошелек. При этом со стороны FunPay покупатель не может рассчитывать на какую-либо компенсацию?!
Я это вижу, как самое настоящее мошенничество, вопрос в том, на кого подавать заявление в правоохранительные органы? На площадку или на продавца?

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