Запись в блоге Ольга Кудоярова на vc.ru

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Ольга Кудоярова

14 ноя 2022 14.11.2022

Почему использовать ботов - уже необходимо?

Немножко инсайдов от разработчика.

Потому что это очень перспективный и бурно развивающийся рынок. Его динамику можно сравнить с рынком CRM-систем 10 лет назад. В 2011 году уровень проникновения CRM составлял в бизнес 1-2%, а в 2021 - уже 15-17%. Лидер этого рынка в России - Битрикс24 - имеет долю 48% и выручку 2,2 млрд руб.

Аналогичная ситуация - с рынком автоматизации коммуникаций с клиентами. Боты проникают во все бизнесы, от крупного до малого, и к 2031 году ожидаемый уровень проникновения составит те же 15-17%.

В такой ситуации важно не прогадать и поставить на технологии лидера. На сегодня лидером является и останется TWIN.

Твин-бот уже умеет очень многое. Что именно? - смотрите здесь:

https://youtu.be/qjZTjmgBPcY

________

Статья с twin24.ai

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