Кичеров Алексей

21 дек 2022 21.12.2022

Заблокировали аккаунт

Мой профиль заблокировали, после того, как купил услуги продвижения. Для разблокировки просили фото паспорта. Я скинул фото своего паспорта и никак не редактировал снимок. После этого, меня заблокировали, по причине того что фото паспорта не прошло проверку. Пожалуйста помогите мне

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Авито

22.12.2022

Здравствуйте, Алексей. Ваш профиль был заблокирован, потому что мы получали жалобы от других пользователей, что условия сделки, которые вы предлагаете в реальности, отличаются от заявленных в объявлении. Мы дополнительно проверили аккаунт и нашли подтверждение этой информации.
Такой профиль можно восстановить, но для этого нам нужно убедиться, что он не был создан с целью нарушения правил. Для этого просим пройти проверку по документам. Данные, которые вы загрузили, не прошли её. Такое возможно, если проверку пытался пройти несовершеннолетний пользователь или данные были отредактированы в графическом редакторе. Поэтому восстановить аккаунт не сможем.

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Авито

21.12.2022

Здравствуйте, Алексей. Уже запросили подробности по профилю в лс. Пожалуйста, ответьте нам там, чтобы мы могли проверить возможность восстановить аккаунт.

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