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Дмитрий Колесников

2 сен 2023 2.09.2023

Всем доброго времени суток 29.08 заказал шины на сумму 62.000р, 01.09 заметил что выбрал не тот пункт выдачи решил отменить заказ и перезаказать, но прилетает смс о блокировке в системе лояльности, позвонил, ничем не помогли и никакой заявление принимать не стали, сказали ничем помочь не сможем, в накоплении достаточно большая сумма баллов была на которую сильно надеялся МегаМаркет прошу разобраться с этим инцидентом мой номер телефона который указан в аккаунте +79627777760 @Мегамаркет @Сбер

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Мегамаркет

2.09.2023

Здравствуйте. Сожалеем, что такая ситуация могла произойти с аккаунтом. На данный момент уже есть активная заявка GDS-1795425 по данному вопросу, которая находится на контроле технических специалистов. Рекомендуем ожидать обратную связь по итогам проверки на email из аккаунта.

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Дмитрий Колесников

24.09.2023 Автор

Уже 24 сентября где ответ?

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Дмитрий Колесников

24.09.2023 Автор

Да кинули так до сих пор и не ответили

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