Алексей Алёхин

31 окт 2023 31.10.2023

ОнЛайн Трейд не возвращает деньги за неподошедший товар

Являюсь клиентом данного магазина уже 8 лет. Но недавно столкнулся с полным игнорированием Российского законодательства. Вернул SSD на третий день после покупки, он мне не подошёл, т.к. нет соответствующего разъёма в материнской плате. В пункте выдачи приняли диск, написали в акте приёма-передачи, что механические повреждения отсутствуют. В самом акте содержится информация о некоем гарантийном обслуживании, о котором я не просил.

Спустя несколько дней перезвонил работник ПВ и сообщил, что нашлись следы установки, и вернуть могут только 90% стоимости. Общение на сайте результатов не дало. Планирую обратиться в суд и надзорные органы. Будьте осторожны!

#жалобаонлайнтрейд

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Алексей Алёхин

12.11.2023 Автор

После долгой и продолжительной переписки с менеджером клиентского сервиса Марией, деньги вернул в полном объёме. Для себя я полностью исключил какие-либо покупки в ОнЛайн Трейде в будущем, чего и всем желаю. Берегите ваши нервы, от них все болезни. Практически все.

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