Сергей Караваев

14 ноя 2023 14.11.2023

Как Деливери Маркет обманывает покупателей

10.11.2023 года, мною был сделан заказ №231110-54350463 в приложении Деливери Маркет из магазина Магнит:

1) 10.11.2023 г мною был сделал заказ из магазина Магнит. Товары: Тоник Rich Bitter Лемон в количестве 20 шт, объемом 0.5мл. Привезли тот же товар, но объемом 0.33мл.

Итого на сумму: 1752 рубля за доставленный товар, сервисный сбор и доставку.

10,11,2023 года при получении товара, я обнаружили , что объем товара не соответствуют заказанным, после чего незамедлительно связалась со службой поддержки в чате, предоставив им все чеки, скриншоты и фото полученного товара . А так же неоднократно звонили в службу поддержки по телефону, но так помочь мне никто и не смог. Операторы отвечали шаблонами, без интереса и желания помочь.

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Николай Белкин

15.11.2023

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