Павел Исаев

30 ноя 2023 30.11.2023

Авитодоставка и вранье

Если кратко:

06 октября 2023 у меня делают заказ через авитодоставку помойным сервисом x mail. Не хотел отправлять , но покупатель попросил ибо он хотел сэкономить на доставке. В этот же день отправил.

через месяц посылка так и не была доставлена , обратился в службу поддержки с просьбой разобраться в ситуации - в ответ лишь отписки и шаблонные фразы. Но в итоге беседы определили предельный срок доставки- 28 ноября 2023,после которого мне обещали в любом случае выплатить деньги за мой товар.

29 ноября 2023 - служба поддержки морозится, на вопросы отвечает отписками и увиливает.

как бы не разрешилась ситуация , для меня Авито дискредитировало себя полностью. Сервис на нуле , поддержка клиентов отсутствует как явление.

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Авито

30.11.2023

Здравствуйте, Павел. Пожалуйста, напишите нам здесь в личные сообщения номер вашего заказа и почту из профиля. Мы проверим, где сейчас заказ и почему он не отменен.

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Павел Исаев

30.11.2023 Автор

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Авито

2.12.2023

Здравствуйте. Заказ прибыл в пункт выдачи, покупатель может его забрать. Извините за задержку.

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