Василий Петров

2 дек 2023 2.12.2023

Aliexpress Россия

Почему не работает поддержка? При обращении отвечает только БОТ.

По факту имею проблему и как я понял решаться она не будет.

02 ноября 2023 был открыт спор (полный возврат денег) поскольку:

1.Мне пришел товар не соответствующий описанию (заказывал мультиметр LOMVUM 18D. Пришел мультиметр внешни схожий, по факту подделка).

2.Товар не исправен! Был открыт спор и алиэкспресс попросили меня прислать доказательство (что я и сделал, заснял видео и отправил)

После этого Алишка пишет что специалист подключится к диалогу 08 ноября 2023... Сегодня уже 2 декабря 2023... Но в ответ тишина! Спор №1163046

Как достучаться до этой площадки? Когда они начнут работать?

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Станислав

2.12.2023

1 непонятно зачем вы себе такое днище заказали.
2 оператора можно вызвать через бота. Но там методы каждый месяц меняются. Подробности на сайте где фанаты али тусуются.

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