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Алексей Ушкалов

6 ноя 2021 6.11.2021

Онлай заказ в МВидео. Товар в наличии. Оплата онлайн. Сборка на точке и смс о готовности к выдаче. Приезд. Товар забрать нельзя, так как он сломан. Просьба заменить на другой без эффекта, так как из-за этого ...ого локдауна сам магазин как магазин не работает, только как пушки выдачи. Горячая линия без эффекта. Диалог с директором магазина без эффекта. В итоге отмена заказа и возврат денежных средств через 7-10 рабочих дней. Товара нет, денег нет. Вопрос с покупкой был горящий. Проблему уже не решить. Низкий поклон МВидео за замечательный сервис, квалифицированных сотрудников на всех этапах обработки заказа и огромную клиентоориентированность. Надеюсь мой сарказм читается легко. #жалобамвидео

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