Личный опыт

me mel

24 ноя 2020 24.11.2020

Деньги за отменённые заказы так и не пришли

Здравствуйте Меня зовут Роман Сделал четыре заказа 12 Ноября но по какой-то причине продавец их отменил Деньги были списаны с банковской карты но так и не пришли. Озон говорит что деньги отправил, а Сбербанк что ничего не приходило Уважаемый Озон, пожалуйста, верните деньги

Заказы

50198655-0019 50198655-0020 50198655-0021 50198655-0022

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Raymond Akimov

8.12.2020

Добрый день. Я из Ozon.
Проверил повторно все возвраты, деньги действительно мы отправили вам на карту. Эти операции можете увидеть в личном кабинете: Аватар - Ozon.Счёт - Все операции.

По опыту знаю, что возврат именно в Сбербанке порой занимает до 30 дней. Если скриншоты с транзакциями операций могут помочь, с радостью отправлю их вам в личных сообщениях. Только дайте знать.
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