Roman Kuvshinnikov

11 дек 2020 11.12.2020

Хостинг Timeweb не работает. Как вы поступаете, когда заказчик ругается на недоступность сайта, а проблемы у хостинга?

Коллеги, у меня проект на Timeweb хостится и сайт уже не работает минимум с 16:00. На сам сайт хостинга тоже попасть не получается, а заказчик жалуется на неработающий сайт и «потери бизнеса» в период пикового спроса.

У кого схожая ситуация (или были такие) и как вы поступаете в подобных случаях, когда заказчик ругается на недоступность сайта, а проблемы на стороне хостинга?

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Gleb Grigorovich

12.12.2020

Подпиши sla с хостером и с клиентом. С клиентом более мягкий. И спи спокойно.

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Alexander Dudkin

12.12.2020

Это возможно только при использовании выделенных серверов

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