Приёмная

Максим Л.

12 апр 2022 12.04.2022

Продолжение захватывающей истории об утери заказа. часть 2 «Авито vs Boxberry — кто же недоговаривает...»

Добрый день

После данной записи: "Как авито потеряло заказ и динамит"

Мой заказ от 26 марта, вдруг неожиданно приобрел новый статус - 10.04.2022

Boxberry - Ожидает отправки в город получателя

Авито - Отправлен в Тюмень (срок доставки 13 апреля)

Сегодня (12.04.2022) решил уточнить у сотрудников boxberry точно ли заказ уже на пути ко мне...ИТОГ - "Заказ вчера вечером принят на складе в г.Москва (11.04.2022) и не известно когда будет отгрузка..дак кто же недоговаривает и когда я получу свой заказ..

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Авито

12.04.2022

Здравствуйте, Максим. Мы уже связываемся со службой доставки и уточняем детали по вашему заказу. Напишем вам, как только появится информация.

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Авито

19.04.2022

Здравствуйте, Максим. Мы получили информацию от партнёров, что заказ не утерян. Видим, вы уже получили его. Извините, что это заняло столько времени. Проработаем этот момент, чтобы такие ситуации не повторялись. Если будут другие вопросы, готовы ответить на них в лс.

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