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28 окт 2023 28.10.2023

Мегамаркет куда делись бонусы после отмены заказа?

Написано, что бонусы должны будут вернуться через 2 суток после отмены, уже пошли 3, бонусов нет, причем в уведомлениях бонуса написано "Восстановление бонусов. Заказ № 9858337953385" якобы бонусы вернулись, а по факту их нет

Предполагаю, что то, что их нет связно с тем, что бонусов теперь в принципе нет, а есть сберспасибо, но почему бонусы тогда не вернулись на счет спасибо?

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Lyohins

28.10.2023

В течение 14 дней придут. За 2 дня деньги возвращают. Мне так сказали

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Мегамаркет

28.10.2023

Здравствуйте. Ситуация с бонусным счетом проверяется техническими специалистам в заявке GDS-2180559. По итогам проверки обратная связь поступит на email из аккаунта. Ориентируйтесь, пожалуйста, на неё.

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