Альберт Хабибрахимов

6 сен 2019 6.09.2019

«ВКонтакте» позволила администраторам сообществ отвечать на сообщения в основном приложении Статьи редакции

Раньше это можно было сделать только через веб-версию или отдельное приложение соцсети.

Администраторы сообществ теперь могут отвечать на сообщения пользователей в мобильном приложении «ВКонтакте». Об этом vc.ru сообщили представители компании.
Соцсеть добавила сообщения для сообществ в ноябре 2015 года. До сих пор администраторы могли просматривать и отвечать на сообщения только в мобильной и веб-версии «ВКонтакте», а также через отдельное приложение VK Admin, выпущенное в августе 2017 года.
От возможности оперативно отвечать на обращения клиентов зависят лояльность аудитории и продажи, пояснил представитель «ВКонтакте». Он привёл данные исследовательской компании Edison Research: 42% пользователей готовы ждать ответ от компании в соцсети в течение часа, а треть — не больше получаса.

#новость #вконтакте

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Антон Захаров

6.09.2019

Открывая при этом веб - версию)))) такой вк

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