29 авг 2022 29.08.2022

АВИТО И БОКСБЕРРИ ВОЗВРАТ ПОСЫЛКИ

Покупатель заказал товар через транспортную компанию Боксберри. Товар пришёл в пункт назначения. Клиент померил и не подошёл размер. Сделал возврат, отправил мне обратно. Приходит смс от Авито, что товар вернулся

Далее в личном кабинете написано, что посылку привезли

Прихожу в отделение, откуда отправлял товар. Женщина говорит, что посылки вашей нет. Ждите смс от боксберри, когда придёт посылка в пункт выдачи.

Потратил время на поездку, рассчитал уже все, что заберу товар, в итоге ни того, ни другого

Вывод: боксберри (Box Berry) - худшая транспортная компания, которой я в жизни больше использовать не стану (это ведь они сотрудничают с Авито, а не наоборот)

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Елена Boxberry

8.09.2022

Добрый день!

Сервис Авито некоторое время отправлял ошибочные уведомления клиентам о том, что их заказы вернулись.
Извините за возникшие сложности.

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