оксана левченко

16 ноя 2022 16.11.2022

Озон не дает вывести деньги на карту

всем привет!

возникла проблема, заказала на озоне картридж hp650, был на сборке и сегодня 16.11.22 приходит, что заказ отменен, деньги поступят на счет!

я захожу, хочу вывести деньги, через спб не дает, так как нужно повысить лимит. При том что на вайлдбериз такой проблемы нет, можно без проблем выводить деньги.

уважаемый озон прошу в полном объеме вывести денежные средства на карту !

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Ozon

16.11.2022

Здравствуйте, Оксана. Вывести деньги с Анонимного счёта не получится. Функция вывода денег доступна только для базовых и расширенных Ozon Счетов. То есть именных. Это необходимо для соблюдения законодательства России, в том числе требований 115-ФЗ ст. 7 п. 1.4. и 161-ФЗ ст. 7, п. 8.1. Для повышения нужно заполнить анкету. Как это сделать подробнее пишем тут https://ozon.ru/t/z5Z6EEb.

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