Ардвеньева Елена Евгеньевна

29 ноя 2022 29.11.2022

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За возврат товара деньги перевели на баланс средств 6443р.,подала заявку на вывод средств на банковскую карту Сбербанк две недели назад,получаю одни отписки. Это возмутительно, непрофессионально, незаконно! Доверие к этой компании полностью потеряно. Я пенсионерка и нуждаюсь в своих средствах ,товар 77085445, верните деньги

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Ozon

30.11.2022

Елена Евгеньевна, здравствуйте. Простите, что так долго помогали. Сейчас огромная нагрузка на службу поддержки из-за наплыва заказов в период распродаж. Сегодня уже вывели деньги банковским переводом на ваши реквизиты, информация отобразилась на балансе средств. Далее зачисление от банка 2-3 рабочих дня.

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