Александра Воронцова

23 дек 2022 23.12.2022

Смарт с озона через китай

Заказала смартфон через Китай на озоне. Когда продавец убрал доставку в мой регион, озон сказали не переживайте все хорошо, не переживайте. Смартфон пришёл, пришла подделка. Продавец деньги возвращать не хочет , предлагает вернуть только 30 процентов от стоимости и оставить подделку себе. Смартфон брала на подарок и куда мне эта подделка. Серийный номер на оф сайте пишет что такого телефона не существует

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Ozon

24.12.2022

Александра, здравствуйте. Очень хотим подробнее разобраться в случившемся и помочь. Напишите номер заказа, пожалуйста.

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