Наталия Валериевна Козьякова

26 дек 2022 26.12.2022

Обнаружена подозрительная активность в моем аккаунте на озон,ВПН нет,помогите разблокировать Номер заказа 63719986

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Ozon

27.12.2022

Наталья Валериевна, здравствуйте. Если проблема сохраняется, пришлите, пожалуйста, скриншот ошибки, где будет видно номер инцидента. Попробуем помочь.

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Olga Budanova

29.12.2022

Здравствуйте, озон, у меня высвечивается ошибка при заходе в приложение в телефоне (без ВПН) : Мы обнаружили подозрительную активность вашего аккаунта и в целях безопасности временно ограничили доступ. Пожалуйста, обратитесь в службу поддержки. Номер инцидента: fab0345a-07f5-4362-85fd-a8023aba5471 . Необходимо исправить до 3 января. Какие дальнейшие действия? Помогите пожалуйста, Электронный чек по заказу 41682502-0020

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Ozon

30.12.2022

Добрый день, Ольга! Передали всю информацию в нужные руки. Вернёмся к вам с ответом в течение 1-2 дней.

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Ozon

2.01.2023

Ольга, добрый вечер! Больше ошибка не должна отображаться. Если повторится - пишите.

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