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18 янв 2022 18.01.2022

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Тинькофф

18.01.2022

Здравствуйте еще раз.

Возвращаемся с ответом по ситуации. Первоначально мы отказали верно, так как не было доказательств, что вы вернули именно тот товар, который заказали. Позже все-таки решили направить запрос на оспаривание, пока ждем ответа до 17 февраля 2022 года. На сроки повлиять мы никак не можем, так как они регламентированы платежной системой. Как только будет ответ - мы сообщим обязательно.

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