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Наталья Румненко

29 июн 2022 29.06.2022

«Тинькофф» не возвращает деньги за авиабилеты по отменённым рейсам

18-го февраля купила 3 билета Delta Air Lines через приложение «Тинькофф»(заказ MMGFRS).

В марте авиакомпания отменила рейсы, я подала заявление на возврат 16 марта.

С тех пор «Тинькофф» не возвращает деньги, каждые 2 недели отписываясь «авиакомпания не подтвердила возврат». Дельта на мой запрос ответила - обращайтесь к агенту, срок возврата денег по отменённым рейсам не более 20 рабочих дней. 62 тысячи рублей зависли у «Тинькофф» уже больше, чем на 3 месяца!

Не покупайте билеты через «Тинькофф». Много лет клиент банка, но видимо пора завязывать

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Peter Pavlenko

30.06.2022

Странно, мне их поддержка именно путешествий возвращала быстро. Может реально проблема в АК... Может там как то свифт задействован, с которым у рф банков дикие проблемы как я понял

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Данила Орлов

1.07.2022

Аналогично. Не реклама. Буквально неделю назад вернули за отмененный за неделю до этого рейс. Правда, не без звонков с пинками.

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