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Екатерина Филиппова

6 ноя 2022 6.11.2022

OZON: Озон не возвращает деньги с баланса средств ни на какую банковскую карту!!!

Доброго дня! Мы отказались от товара, который был оплачен с озон карты от РНКО банка. Сумма 59580₽.

Озон вернул деньги на баланс средств.

Вывести с баланса средств не дают. Отправляли уже тысячу запросов, но в истории платежей статуса о выводе нет. Писали в тех поддержку, кормят завтраками. Уже почти 10 дней прошло!!!!!!!

Может эта статья как то повлияет на ускорение процесса? !!!!

Номер возвращенного заказа 36606642-R11

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Юлия

21.11.2022

Здравствуйте. Сложилась точно такая же ситуация. Возврат был 16.11. И до сих пор деньги с баланса средств не выведены. В чате пишут, что какие-то "коллеги" мою заявку даже ещё не рассмотрели. Очень похоже на мошенничество. Номер заявки 53030983-R6.

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