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5 янв 2019 5.01.2019

Обратился я как-то в техподдержку «Битрикс24»

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Александр Варштейн

7.01.2019

Проблема даже не в самой поддержке. Проблема в «открытых линиях». Мы пробовал crm подружить с ними. Работает отвратительно в формате чата.

Мы начали пропускать заявки, уведомления или не приходили или приходили после того как человек покидал сайт. Перешли в другой онлайн чат, оставили б24 только для форм.

Увы гонка за тем, что бы из себя сделать кухонный комбайн привела продукт к тому что он хуже отдельных инструментов.

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Michael Lyapin

8.01.2019

Открытые линии это мегаднище. Факт.

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