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Приёмная

Lev Levko

16 мар 2023 16.03.2023

Авито не зачисляет деньги за Авито доставку

25 Февраля 2023 года продал телефон за 25000₽ Авито доставкой. Покупатель забрал товар, Авито прислало стандартное сообщение об указании номера карты. После ввода карты статус не поменялся. По сей день там висит плашка "Указать номер карты". Но смысла от этого нет, статус даже после 10-ого раза не меняется.

Прежде всего я написал в поддержку, ответили шаблоном. В течение недели отвечали шаблонами. Позвонил на горячую линию. Там сказали, что в тот день произошёл сбой на сервисе Авито. Но также ответили шаблоном. Обратился в банк. Спустя 2 недели ожидания последовал ответ: "Мы не нашли пополнение". А это означает, что Авито не связывалось с банком и не передавало денежные средства.

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Авито

3.06.2023

Видим, что выплата по вашему заказу прошла успешно — деньги уже должны быть доступны на вашей карте. Извините, что задержались с решением. Если снова возникнут сложности, напишите нам в лс — мы будем на связи.

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Авито

16.03.2023

Здравствуйте. Чтобы мы могли всё проверить, напишите нам в лс и пришлите номер заказа или почту из вашего профиля на Авито.

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