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26 янв 2021 26.01.2021

Stanislav Khrustalev

26.01.2021

40 Ошибок при сборе фидбэка или как не наломать дров, запуская опрос удовлетворенности клиентов

Собирая от клиентов обратную связь в попытках повысить уровень сервиса, не забывайте подумать еще кое о чем. О том, насколько у вас хорош сам процесс сбора фидбэка. Как не наломать дров, запуская опросы по качеству сервиса?

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