Константин Слащев

2 фев в 20:25 2 фев

Банкомат Альфа-Банка принял деньги, но не зачислил на карту

Здравствуйте! Сегодня 02.02.2023 в 19:58 положил сумму в размере около 13000 рублей в банкомат Альфа-Банка (id223786), сидя в кафе, увидел что деньги не были зачислины на карту, позвонив на горячую линию и пройдя назойливого бота мне удалось попасть на оператора, который просто сбросил меня, дозвонившись до второго оператора мне просто сказали сделать обращение и ждать 5 дней, ждать чего? Почему я должен страдать из за ошибки банка или банкомата?#альфабанк

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Альфа-Банк

4 фев

Константин, деньги уже у вас на счёте.
Извините за ситуацию 🙏

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Альфа-Банк

2 фев

Приветствуем!

Во всём разберёмся и вернёмся с решением 👌

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