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Людмила Лаврентьева

8 июн 2020 8.06.2020

Ozon.ru не возвращает деньги за недоставленный товар

24 апреля был заказан термометр стоимостью 3271 р. у продавца JOYBUY.

Судя про трек-номеру, до России товар так и не доехал:

трек

Продавец игнорирует просьбы отмены заказа и возврата денежных средств.

Отказ от товара возможен только после подтверждения от продавца. Продавец не дает это подтверждение. Озон говорит, что они не могут вернуть деньги без подтверждения от продавца. Получается, замкнутый круг, в котором жертвой является покупатель.

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Людмила Лаврентьева

8.06.2020 Автор

+ повелась на "доставка до 15 мая".
этот термометр в мед.учреждении очень ждали, в городе они все раскуплены были на то время. То, что везут из Китая, также не увидела или проглядела.

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