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Михаил Сурнов

30 сен 2021 30.09.2021

«Яндекс.Такси» необоснованно снизил рейтинг

Рейтинг был 4,957, благодаря этому был повышенный приоритет, соответственно получал больше заявок. Сегодня утром приложение начало притормаживать и несколько раз показывало разный рейтинг, то 4.957, то 4.947.

В истории оценок за последние дни нет ни плохих оценок, ни даже 4 звёзд, только пятёрки. Поддержка, естественно говорит, что помочь ничем не может, и все зависит от оценок пользователя. На вопрос о том, что оценок не было плохих, отвечают тем же самым, видимо через бота я так и не пробился.

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Михаил Сурнов

30.09.2021 Автор

В итоге поддержка ответила, в шкале рейтинга изменений нет с "плохими оценками". Спорить с ними безполезно. Уже сейчас люди в моем регионе радуются "русскоговорящему водителю", дальше будет только хуже, потому что такое собачье отношение стерпят только мигранты.

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Михаил Сурнов

30.09.2021 Автор

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