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Сергей И

25 ноя 2021 25.11.2021

Я.Маркет не начислил баллы за оплату картой Мастеркард

Здравствуйте, друзья. 19 ноября купил на я.маркете чехол-клавиатуру. Судя по зафиксированной (не зря) плашке - баллы должны были быть начислены вместе с доставкой товара, 23 ноября.

И сегодня меня осчастливили на 200 баллов за заказ.

На все вопросы - где 1618 баллов ответ один - нашли проблему, разбираемся, в какой бы форме я не задавал вопрос (где баллы, какой статус начисления).

Яндекс.Маркет, что скажете?

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Дмитрий Стрелков

17.12.2021

Заказ 77541694. Меня уже месяц кормят завтраками, хуже службы поддержки я не видел. Пару раз пытались отрицать, пришлось присылать скриншоты.

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Яндекс Маркет

30.12.2021

Здравствуйте!

Простите, что задержали баллы. Начислили их 19 декабря, они на вашем счёте.

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