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A Red

2 мар 2022 2.03.2022

Решено 03.03.22 М.Видео не отдает оплаченные заказы на технику Apple

И так присоединяюсь к жалобам). Сегодня утром сделал заказ на Apple Watch. Специально смотрел товар в наличии. Оплатил. Пришло подтверждение -приходи забирай

Придя в магазин на выдаче сказали

у нас есть неофициальное распоряжение не отдавать заказы на технику Apple, даже оплаченные.

Ссылаются на распоряжение Apple и что у них система заблокирована))

Звонок в колцентр ничего не дал - там сказали ровно тоже самое.

Вопрос простой @mvideoeldorado ну что за бред, товар есть? Оплачен? Отдайте. Зачем ловить негатив на ровном месте…

обновление 04.03.22

И так вопрос решился вчера 03 марта. Извинились и пригласили за заказом. Заказ забрал все ок.

Спасибо @mvideoeldorado и сообщество VC. VC сила)

#жалобамвидео #мвидео

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Владимир Сорокин

3.03.2022

Присоединяюсь. Заказал iPhone 13 28 февраля. Сегодня пришла смс, что доставлен в магазин. Пришёл, сказали «нет, мы 13 не выдаём, максимум 11 можем выдать». Звоню в поддержку.

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Владимир Сорокин

3.03.2022

Спустя час пришёл и без вопросов отдали.

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